f6game Privacy Policy

1. Introduction

This Privacy Policy ("Policy") applies to the f6game website at f6game.club and all associated services operated by f6game (the "Platform"). It governs the collection, use, storage, and disclosure of personal data relating to users ("you") who access the Platform from Pakistan or any other jurisdiction.

By registering an account on f6game, making a deposit, or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not consent, you must discontinue use of the Platform immediately.

2. Data We Collect

f6game collects personal data through several channels, including account registration, payment processing, platform usage, and customer support interactions. The categories of personal data we collect include:

Category	Examples	Collection Method
Identity Data	Full name, date of birth, CNIC or passport number	Registration & KYC verification
Contact Data	Mobile number (Pakistan format), email address, city	Account registration
Financial Data	JazzCash / Easypaisa account number, bank account details, transaction history in PKR	Deposit & withdrawal processing
Technical Data	IP address, device type, browser, operating system, session timestamps	Automatic logging
Usage Data	Games played, bets placed, betting history, session duration, pages visited	Platform activity tracking
Communications Data	Support chat transcripts, email correspondence	Customer support interactions

We do not knowingly collect special category data (such as racial or ethnic origin, political opinions, or health data) from Platform users. If you voluntarily disclose such information in a support interaction, it will be used only to address your specific enquiry and will not be retained beyond the resolution of that enquiry.

3. How We Use Your Data

f6game uses the personal data it collects for the following specific purposes:

• Account Administration: Creating and managing your f6game account, verifying your identity, processing deposits and withdrawals in PKR.
• Service Delivery: Enabling access to cricket betting, PSL markets, live casino, slots, and all other Platform features.
• Fraud Prevention and Security: Detecting and preventing unauthorised access, multi-accounting, money laundering, and other prohibited activities.
• Regulatory Compliance: Fulfilling AML (Anti-Money Laundering) and KYC (Know Your Customer) obligations as required by applicable licensing and financial regulations.
• Responsible Gaming: Monitoring gaming patterns to identify potential problem gambling behaviour and enforcing self-exclusion or deposit limit settings you have activated.
• Platform Improvement: Analysing aggregated usage data to improve Platform performance, design, and game library selection.
• Marketing Communications: Sending you promotional offers, bonus notifications, and PSL season updates — only if you have opted in to marketing communications at registration or through your account settings.
• Customer Support: Responding to your enquiries, processing complaints, and maintaining records of our communications with you.

4. Legal Basis for Processing

f6game processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to perform the contract between you and f6game — including account management, deposits, withdrawals, and service delivery.
• Legal Obligation: Processing required to comply with applicable AML, KYC, and financial reporting obligations.
• Legitimate Interests: Processing for fraud prevention, platform security, and aggregate analytics, where f6game's interests do not override your fundamental rights.
• Consent: Marketing communications and non-essential cookie placement, where your prior opt-in consent has been obtained.

5. Payment Data & Financial Information

All financial transactions on the f6game Platform are processed through third-party payment service providers, including JazzCash, Easypaisa, and Pakistani banking institutions. f6game does not store your full payment credentials (such as complete bank account numbers or mobile wallet PINs) on its own servers. Payment data is transmitted via encrypted connections to the relevant payment processor and is subject to that processor's own privacy policy and security standards.

Transaction records — including deposit amounts, withdrawal requests, and PKR balances — are retained by f6game as part of your account history and for the purpose of AML compliance. These records are treated as confidential and are not shared with third parties except as required by law or described in Section 7 of this Policy.

6. Cookies & Tracking Technologies

f6game uses cookies and similar tracking technologies to operate and improve the Platform. The types of cookies we use include:

• Strictly Necessary Cookies: Required for Platform functionality, including session management and login authentication. These cannot be disabled.
• Performance Cookies: Collect anonymised data about how users interact with the Platform, enabling us to identify and fix performance issues.
• Functional Cookies: Remember your preferences, such as language settings and previously visited game sections.
• Analytics Cookies: Used with your consent to analyse aggregate usage patterns across the Platform.

You may manage your cookie preferences through your browser settings. Disabling strictly necessary cookies may impair your ability to log in to your f6game account or access certain Platform features.

7. Data Sharing & Third Parties

f6game does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data with the following categories of recipients, strictly as necessary:

• Payment Processors: JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, and USDT processing partners — for the purpose of executing financial transactions.
• Identity Verification Providers: Third-party KYC service providers that assist in verifying your identity in compliance with AML regulations.
• Technology Service Providers: Cloud hosting, platform infrastructure, and customer support tool providers operating under data processing agreements that bind them to confidentiality and data protection standards.
• Regulatory and Law Enforcement Authorities: Where f6game is legally required to disclose data in response to a valid legal process, court order, or regulatory request.

Any third party that receives your data from f6game is contractually obligated to process it only for the specific purpose for which it was shared and to maintain appropriate security standards.

8. Data Retention

f6game retains your personal data for as long as your account is active and for a period of five (5) years after account closure, unless a longer retention period is required by applicable AML, tax, or licensing regulations. After the applicable retention period, your personal data will be securely deleted or anonymised.

Marketing preference data is retained until you withdraw consent. Support correspondence is retained for a period of three (3) years from the date of the interaction.

9. Data Security

f6game implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data transmitted between your device and the Platform, access controls limiting data access to authorised personnel only, and regular security assessments of Platform infrastructure.

No method of electronic transmission or storage is 100% secure. While f6game takes all reasonable steps to protect your data, we cannot guarantee absolute security. You are responsible for keeping your f6game account credentials confidential.

10. Your Data Rights

Subject to applicable law, you have the following rights in respect of your personal data held by f6game:

• Right of Access: You may request a copy of the personal data f6game holds about you.
• Right to Rectification: You may request correction of inaccurate or incomplete personal data.
• Right to Erasure: You may request deletion of your personal data, subject to f6game's legal retention obligations.
• Right to Restriction: You may request that f6game restrict processing of your data in certain circumstances.
• Right to Portability: You may request your data in a structured, commonly used, machine-readable format.
• Right to Object: You may object to processing based on legitimate interests, including direct marketing.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time through your account settings or by contacting support.

To exercise any of these rights, please contact f6game using the email address in the footer of this page. We will respond to all verified requests within 30 days of receipt.

11. Children's Privacy

The f6game Platform is strictly intended for adults aged 18 and over. We do not knowingly collect personal data from any person under the age of 18. If f6game becomes aware that a person under 18 has registered an account or provided personal data, that account will be immediately closed and all associated data will be deleted. Parents or guardians who believe their child has accessed the Platform should contact us immediately using the contact details in the footer.

12. Changes to This Policy

f6game reserves the right to amend this Privacy Policy at any time. Where changes are material, we will provide notice on the Platform prior to the effective date of the change. The "Last updated" date at the top of this page reflects the most recent revision. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by f6game, please contact our data privacy team at the email address displayed in plain text in the footer of this page. All data-related enquiries are treated with priority and will receive a response within 5 business days.